Privacy policy

Effective Date: June 17, 2026

Public URL: https://cherokeecloudworks.com/privacy-policy

https://cherokeecloudworks.com is owned and operated by Cherokee Cloud Works, located in Woodstock, Georgia. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

This Privacy Policy applies to all personal information collected through our website, contact forms, scheduling tools, and any other communications you initiate with us. It should be read alongside our Terms and Conditions, available at https://cherokeecloudworks.com/terms-and-conditions.

1. Information We Collect

We may collect the following types of personal information when you visit our website, contact us, or engage with our services:

- Name, business name, and job title

- Email address

- Phone number (including mobile number, if provided for SMS communication)

- Whether you have provided affirmative consent to receive SMS messages via checkbox on our contact form

- Mailing or business address

- Message content you submit through our contact or inquiry forms

- Device and browser information collected automatically (IP address, browser type, time zone, pages visited)

2. How We Use Your Information

We use the information we collect for the following purposes:

- To respond to inquiries submitted through our website contact form

- To deliver the services you have requested

- To schedule and confirm consultations or appointments

- To send service-related follow-up communications via SMS or email — only to users who have affirmatively consented by checking the SMS opt-in checkbox on our contact form

- To improve our website and services

- To comply with applicable laws and regulations

We do not use your information for unsolicited outreach, bulk marketing, or any purpose unrelated to your submitted inquiry or active service engagement.

3. SMS / Text Messaging

Cherokee Cloud Works sends SMS messages exclusively for the following purposes:

- Responding to inquiries submitted through our website contact form

- Scheduling and confirming consultations or service appointments

- Sending follow-up messages related to a submitted inquiry or active service engagement

- Providing support or project status updates related to an active service

SMS consent is obtained only through the explicit, affirmative checkbox on our website contact form. We do not collect SMS consent through any other method, and we do not send unsolicited or promotional text messages.

IMPORTANT — No Sharing of SMS Data: Your mobile phone number and SMS opt-in consent data will NOT be shared, sold, rented, or disclosed to any third parties or affiliates for any marketing or promotional purpose, under any circumstances. This data is used solely to communicate with you directly about your inquiry or service.

Message frequency varies based on your inquiry or project, typically 1 to 4 messages per conversation thread.

Message and data rates may apply depending on your carrier.

To opt out of SMS messages at any time, reply STOP to any message we send. Opting out will not affect your ability to receive services from Cherokee Cloud Works.

For help or support, reply HELP to any message, or email us at jeff@cherokeecloudworks.com.

4. Sharing of Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

- With trusted service providers who assist us in operating our website or delivering services (e.g., website hosting, scheduling tools, communication platforms), under strict confidentiality obligations

- When required by law, court order, or governmental authority

- To protect the rights, property, or safety of Cherokee Cloud Works, our clients, or others

Mobile phone numbers and SMS opt-in consent collected through our website will never be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, provide our services, or comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

7. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

9. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your personal data

- Opt out of SMS communications at any time by replying STOP

- Withdraw consent for any data processing you previously agreed to

To exercise any of these rights, contact us using the information in Section 11 below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or our SMS messaging practices, please contact us:

Cherokee Cloud Works

Woodstock, Georgia

Email: jeff@cherokeecloudworks.com

Phone: (470) 843-5748

Website: https://cherokeecloudworks.com

Terms and Conditions: https://cherokeecloudworks.com/terms-and-conditions